Refund policy

At Tri Advertising and Solutions LLC , customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

1. Return Eligibility

You may request a return within 30 days of receiving your order if:

The item is defective or damaged.
The wrong item was received.
The product is unused and in its original packaging.
The item is in the same condition as received.

To qualify for a return, proof of purchase is required.

2. Non-Returnable Items

The following items cannot be returned:

Items marked as final sale.
Gift cards.
Downloadable digital products.
Personalized or custom-made products.
Products damaged due to misuse or improper handling.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

Your order number
A description of the issue
Clear photos of the item and packaging

We will review your request and provide a replacement or refund when applicable.

4. Return Process

To start a return, contact our support team at:

Email: [ info@admericasolutions.com ]

Please do not send products back without receiving return instructions from our team.

5. Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved:

Refunds will be issued to the original payment method.
Processing times typically range from 5–10 business days, depending on your bank or payment provider.

6. Shipping Costs

Original shipping charges are generally non-refundable.
Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.